Service Monitor

is the premier consultancy specialising in customer experience consulting, sales and education. Our team is highly educated: holding both academic and industry-specific qualifications. We are the perfect fit for large and mid-sized corporate clients.

Our solutions are customised, blending best-in-class with a deep understanding of local issues. Our wide-ranging expertise takes us to key markets across Africa as well as internationally.

  • Service Strategy
  • Internal Brand Management
  • Customer Experience Consulting
  • Contact Centre Operations and Workforce Optimisation
  • Sales Management
  • Quality Management

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