Service Monitor
is the premier consultancy specialising in customer experience consulting, sales and education. Our team is highly educated: holding both academic and industry-specific qualifications. We are the perfect fit for large and mid-sized corporate clients.
Our solutions are customised, blending best-in-class with a deep understanding of local issues. Our wide-ranging expertise takes us to key markets across Africa as well as internationally.
- Service Strategy
- Internal Brand Management
- Customer Experience Consulting
- Contact Centre Operations and Workforce Optimisation
- Sales Management
- Quality Management
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