RTA – what you need to know (Johannesburg)

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Date/Time
Date(s) - 12/03/2019
8:00 am - 5:00 pm

Location
Sunnyside Park Hotel

Categories


RTAs must manage todays most common key performance indicators.

This workshop exposes them to the importance of daily tracking and adherence. Delegates will learn the impact that each and every person makes in terms of achieving call centre objectives.