RTA – what you need to know (Cape Town)

event2
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Date/Time
Date(s) - 20/03/2019
8:00 am - 5:00 pm

Location
Commodore Hotel

Categories


RTAs must manage todays most common key performance indicators.

This workshop exposes them to the importance of daily tracking and adherence. Delegates will learn the impact that each and every person makes in terms of achieving call centre objectives.